About CHAA!

CHAA! comes from tsaa, the Filipino word for tea. Like a cat cozying up beside you, tea has always been about comfort, connection, and a warm welcome.

We carry that same spirit, bringing matcha into your everyday routine.

Our Matcha

Sourced directly from our partner tea farm in Japan, our matcha is rich and creamy, made for however you'd like to enjoy it.

Affordable, authentic, and purr-fectly green.

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Our Partner Farm

Based in Izumo City, Shimane, our partner farm has been growing and crafting matcha for generations. They handle everything from tending their tea gardens to processing, ensuring that every step reflects their dedication to quality.

Founded in the early 1900s, the farm continues to honor its belief that great matcha should be something everyone can experience and enjoy.

FAQs

Is your matcha certified?

Yes! Our matcha is sourced from a trusted partner farm certified under FSSC 22000, JAS Organic, US FDA, and HALAL standards.

These certifications ensure that our matcha meets strict international requirements for quality and safety, from cultivation to packaging.

Where is your matcha sourced from?

Our matcha is sourced directly from Izumo City, Shimane, Japan.

Where are you based and where do you ship to?

We are based in Quezon City, Philippines and ship nationwide!

When are deliveries shipped out?

Deliveries are booked daily at 9PM and are typically picked up by our courier the day after (excluding Sundays and Holidays due to the availability/policy of our courier).

Shipments for orders paid past this cut-off time will be booked the next day.

Do you accept same-day deliveries?

In order to keep up with the high volume of orders, we currently do not accept same-day deliveries.

All orders will be shipped via GoGo Xpress.

How should I store my matcha?

Store it in a cool, dry place away from sunlight and moisture. Refrigeration helps extend freshness—just make sure it’s sealed tight to prevent humidity exposure.

Are you open to partnerships/wholesale orders?

We’re not offering partnerships or wholesale orders right now, but we plan to in the future! We’ll share updates once we are open to those opportunities 🧡